Knowledge Base - Contact Management

Manage multiple contact lists, supress unwanted contacts / domains, segmentation and etc.

Are unsubscribe marked as inactive or deleted or how do they handled?

Generally the unsubscribe contacts are marked as inactive by application, it will not delete any of those contacts. Hence when you re-import or add the same unsubscribe contact to your contact list they will not get re-subscribed accidently also.

Difference between single opt-in and double opt-in

To get your email messages to their destination points, the first and foremost thing you require is the contact list or an email list without which the delivery of emails would not be possible. The best contact list is the one in which the subscribe...

Is purchasing B2B contact list legal?

The most common assumption of all email marketers is that they need some kind of email address to feed their sales. But they don't realise that this is going to have an effect on them for a long time. In many organisations and for many email markete...

How do I view my contact list and contacts after creating it?

You can view or check your contact list and the contacts that you have created by selecting the View Contact Lists from Manage Contacts in the menu of your account. This will show all of your contacts and contact lists that you have created and wan...

Does the contact status get affected when I add banned email list to it?

Certainly no, the contact status of a particular email list does not get affected when you add banned email list to it. When you add them, the application will analyse your banned list and remove the recipient's email list for that particular send.

How can I unsubscribe the one from my email list?

When you are no more interested in receiving emails or on the list that is managed by MailGoes then you are free to unsubscribe from the list. To unsubscribe, go down to the bottom of the page where you would find a link with a message stating that...